Process Templates standardize the services that can be done on assets as produced or maintained by the enterprise. It enables strict adherence to the processes, quality checks and makes it easy for the technicians to follow. Templates also can have drawings associated to the asset being serviced, making it fool proof
Define the type of services that can be done on a particular asset type, breakdown it into simple tasks, checklists for quality control with dependencies. The templates can be defined by Service providers as well as the OEMs, making it very a flexible way to define and execute the services in a process centric way.
Service Templates, tasks and the status of them being defined by Service providers is visible to customers as well as technicians, making in totally transparent. The technicians as well as customers have access to Engineering data as well in the form of Work instructions, Drawings and PDF files making it easy for every one to understand what is getting done and whether it is done correctly.
As the template is a standard that will be used all service providers, FieldXcel guarantees quality service consistently. These templates as well as checlists are created and managed by the FieldXcel, Service Providers and OEMs making it a collaborative process to get the best quality to the end user.